CloudDev Hub

Privacy Policy

Last Updated: June 1, 2024

1. Introduction

Welcome to CloudDev Hub ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://clouddevhub.de (the "Website"), including any subdomains, or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Website, and information from third parties.

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Fill in forms on our Website, including when you sign up for our newsletter
  • Contact us through our contact form
  • Request information or services
  • Participate in surveys or promotions

This information may include:

  • Contact information (such as name, email address, phone number)
  • Business information (such as company name, job title)
  • Content of messages you send to us

2.2 Information We Collect Automatically

When you visit our Website, we automatically collect certain information about your device and usage. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Other usage data

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website. For more information about the cookies we use, please see our Cookie Policy section below.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Website and services
  • Process and respond to your inquiries and requests
  • Send you technical notices, updates, security alerts, and administrative messages
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Website
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

3.1 Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent - Where you have explicitly agreed to our processing of your data for a specific purpose
  • Contract fulfillment - Where processing is necessary for the performance of a contract with you
  • Legal obligation - Where we need to process your data to comply with a legal requirement
  • Legitimate interests - Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless overridden by your data protection interests or fundamental rights

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These third parties have access to your personal information only to perform specific tasks and are obligated to maintain its confidentiality.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.4 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5. International Data Transfers

Our operations are primarily based in Germany, and your data is generally stored and processed within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA, which means your personal data may be transferred outside the region. When we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, binding corporate rules, or other lawful transfer mechanisms.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to confidentiality obligations.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. Your Data Protection Rights

Under the GDPR, you have certain rights regarding your personal information. These may include rights to:

  • Access - Request access to your personal data
  • Correction - Request correction of inaccurate personal data
  • Erasure - Request erasure of your personal data in certain circumstances
  • Restriction - Request restriction of processing of your personal data
  • Data portability - Request the transfer of your personal data to you or a third party
  • Object - Object to processing of your personal data in certain circumstances
  • Withdraw consent - Withdraw your consent at any time where we rely on consent to process your personal data

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You also have the right to lodge a complaint with the relevant data protection authority, which in Germany is the data protection authority in the state where you reside or work, or where the alleged infringement took place.

9. Cookie Policy

Our Website uses cookies and similar technologies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and allows us to improve our site.

9.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you browse websites. They allow us to recognize your device and store some information about your preferences or past actions.

9.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

9.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser and from version to version. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it may no longer be personalized to you.

When you first visit our Website, you will be presented with a cookie banner that allows you to accept, customize, or decline cookies.

10. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. Third-Party Links

Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us at:

CloudDev Hub
Ludwigallee 99a
25230 Dortmund
Germany

Email: info@clouddevhub.de

Phone: +498110935311